Account recovery
Reset your password in three steps
The same flow serves students and franchise partners. Recovery always goes to the mobile number or email already on record — it cannot be changed here.
1
Current step
Confirm your account
Tell us where to send the one-time code.
2
Next
Enter the code
Six digits, valid for ten minutes.
Error state
“That code has expired. Request a new one.” — after ten minutes or three wrong attempts.
3
Last
Set a new password
You are signed out of other devices.
Ten characters or more
One number and one symbol
Not a password you have used before
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